Best Auto Repair, Loveland

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CUSTOMER SERVICE

Working Hours
  • Mon 7:30AM - 5:00PM
    Tue 7:30AM - 5:00PM
  • Wed 7:30AM - 5:00PM
    Thu 7:30AM - 5:00PM
  • Fri 7:30AM - 5:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

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    I've been coming here for 2 1/2 yrs, I can't say enough about how professional, honest and reliable they are. Joe is great, straight forward, honest and answers all my questions. Thank you!!!

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    Had a clutch replaced on 1988 f150 4x4 that had a vibration problem, took truck back in and Joe and his team took prompt care of the problem. Truck now runs perfectly. These guy stand behind their work! Great job Expert 4x4!

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    My Jeep wouldn't pass emissions due to a Evap Emissions leak code. Joe and Larry ran a test to find that there was a crack in the gas tank. They were able to fix it quickly and get me back on the road. The customer service here is superior, everyone is friendly and helpful. I completely trust them. This is the 3rd time I've had to bring in my Jeep and every experience has been great. I highly recommend them. Thank you.

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    This place is great. They will go out of their way to help. Honest and when they tell you they are having your car or truck ready it is ..... No excuses.

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    The only shop I can trust with my car. They have never disappointed and deliver good and timely services.

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    This is the only shop I will allow to work on my vehicle. They do very good work at a reasonable timeline and price. Would never hesitate to recommend them for any work needing done.

Call us for service: 970-278-9119

BBB (Better Business Bureau)
World Pac
Jasper
NAPA
ASE Master Technician
  • Car Care Aware